Sleep Number Problems - 2023 Ultimate Guide (2023)

FAQs

Sleep Number Problems - 2023 Ultimate Guide? ›

Sleep Number Limited Warranty. Ordinary mattresses tend to need replacing every 8-10 years, but the Sleep Number 360^® smart bed is designed to last 15 years or more. Sleep with confidence, as any warranted repair or replacement is also fully covered the first year, then prorated based on your purchase date.

Sleep Number Limited Warranty. Ordinary mattresses tend to need replacing every 8-10 years, but the Sleep Number 360^® smart bed is designed to last 15 years or more. Sleep with confidence, as any warranted repair or replacement is also fully covered the first year, then prorated based on your purchase date.

Press and hold the learn button on the power down box to slowly force the bed to go flat. If this function does not work, replace the battery in the Power Down Box.

Because most Sleep Number beds come with two air chambers (so each person can adjust their side to their liking), if one side is significantly more firm or soft than the other, the bed is uneven and is susceptible to sag in the middle.

You won't be able to trade in your old mattress for a new one, but if you purchased a Sleep Number bed and aren't satisfied, you may be able to exchange it for a different Sleep Number model. Unfortunately, not all Sleep Number products are returnable.

With patches added, Sleep Number® bed owners can now repair air chambers and pump hose connections without replacing the chambers!

We recommend rotating and/or flipping your comfort layers at the same time you flip your top mattress cover. This will help prevent the formation of permanent body impressions in your comfort layer from repeated use in the same area.

We recommend sleeping at your Sleep Number® setting for two to five nights. If you're not comfortable after that, try adjusting your setting by 5 or 10. Increasing your setting—for example, from 35 to 40—will provide a firmer mattress. Decreasing your setting—for example, from 35 to 30—will provide a softer mattress.

The complaint alleges class action members have suffered actual damages as a result of the “defendants' misconduct” and that Sleep Number beds are inherently defective and have grown mold. Select Comfort contends that mold is common in many products and in the air, and cannot be considered a “defect.”

Will my Sleep Number bed deflate if the power goes out? ›

If the power goes out, a Sleep Number® bed will simply stay at the same Sleep Number® setting it was at before the power went out, and you can resume your ability to make a comfort setting change, when the power comes back on.

Disconnecting your Sleep Number hose is a requirement to move your bed or troubleshoot any air loss. Make sure you have your white closure caps nearby to cap off the air chamber if you do not want them to deflate. Start by pushing the tab at the end of the hose and gently push to disconnect.

It's possible to compare the Sleep Number bed to an air mattress simply because they both use air inflation technology.

Reasons that an air bed may lose air include: room temperature, over-exceeding the maximum weight capacity of the mattress, air loss due to punctures, over inflation of the air mattress, stretching the air mattress, sitting on the edge of the mattress, improper storage and punctures from kids and pets.

The E2 error indicates a Sleep Number^® mattress has taken longer than the standard amount of time to inflate from one Sleep Number^® setting to the next. The most common cause is a loose connection between the pump and the air chambers.

Additionally, when it comes to local deliveries, if the bed is all you need moved, we can do that too. At White Glove, we are proud to provide top notch quality and ongoing training, becoming Sleep Number Bed movers is just one way we help set ourselves apart from the rest.

Requesting a return or exchange

No unauthorized returns are allowed. Contact the Sleep Number® Customer Service Center at (800) 472-7185 to obtain a Return Service Order (RSO) number before returning any product to us. Your authorized return must be received by us within 30 days.

If you donate, give, or sell your bed to another person or entity, or otherwise dispose of it, it is your responsibility to immediately deactivate the services and your user profile(s) and notify us by calling (888) 484-9263. Use of the services or the system is non-transferrable to the new owner of the bed.

We have so much confidence in the durability of the Sleep Number^® bed that we're proud to offer you a 15 year limited warranty, so you can sleep with peace of mind for many years to come.

Make sure you bed is plugged into a working outlet that is not controlled by a switch. Make sure your phone or tablet is compatible with SleepIQ technology. Check your device for available updates to make sure the SleepIQ app is updated to the latest version.

How much does a complete Sleep Number bed cost? ›

Starting at $449 (Queen). Our Integrated base works with your existing bed furniture and any décor to provide a firm, level surface for your mattress.

No, unless the cat's claws are at least 3 inches long. The sleep number bed is not the same as a water bed or an air mattress. The sections that are filled with air are encased in a thick, soft padded top layer/sides. It would be impossible for a cat's claws to poke into the air-filled sections.

It is good to rotate a mattress because it prevents indentations. Indentations cause sagging. Sagging affects the life of your mattress. Rotating your mattress every three to six months makes it last longer.

Regardless of the type of mattress you have, you should always rotate your mattress from end-to-end at least every three months. If your mattress is double-sided, you'll need to flip it over when you rotate it too.

According to Sleep Number representatives, the most common Sleep Number is somewhere in the 35-40 range. With 0 being the softest bed and 100 being the firmest.

If you're still not comfortable you can try changing your setting by 5-10 and leaving it there for a few nights. Adjusting a little at a time can help you find the perfect combination of support and pressure relief. You might also need a new pillow. Our pillow quiz can help you choose the right pillow.

Responsive Air will sense changes in air pressure due to temperature and sleep position. It make adjustments to maintain the comfort of your individual Sleep Number setting. About 30 minutes after you get out of bed in the morning, it is normal for your bed to inflate.

Sleep score ranges are: Excellent: 90-100. Good: 80-89. Fair: 60-79. Poor: Less than 60.

Mold Problems With Sleep Number Beds No Longer An Issue According To QMattresses.com. The problem of mold that showed up on Sleep Number Beds several years ago is no longer a problem that buyers should concern themselves with, according to leading mattress reviews and ratings website qMattresses.com.

All Sleep Number^® beds are designed and crafted in our award-winning U.S. manufacturing facilities located in Irmo, SC, and Salt Lake City, UT.

Is Sleep Number going out of business? ›

Sleep Number's sales are down right now, following normal patterns of cyclicality in the industry. But the mattress maker remains profitable and continues to innovate and improve its products. The company has a long record of repurchasing shares and will likely do so again in 2023.

Do Adjustable Bases Ruin Mattresses? No, if you use a compatible mattress, the adjustable base shouldn't ruin it. However, an adjustable base could shorten the lifespan of a mattress that's not compatible with it — like a traditional innerspring.

Your bed requires power and a connection to Wi-Fi to record your sleep data. Outages longer than a couple of hours may result in no score recorded last night or inaccurate recording during the outage. After your power is restored, your SleepIQ® system will automatically power on and reconnect to Wi-Fi.

You will need air chamber caps in order to move your bed. These are small white plastic caps that should have came with your bed.

press and hold the " fill" button to inflate both chambers to 100. a sleep number bed requires a firm flat surface to evenly support the air chambers inside your bed. after you complete the setup process, you can adjust the bed to your sleep number of choice.

Air loss can be caused by a loose or broken connection, or a leak in your air chamber, pump, or hoses. Complete troubleshooting to fix the problem. If you have already completed troubleshooting for Traditional Sleep Number beds, follow the appropriate link to provide the results of troubleshooting: Hose Swapping.

An inflatable mattress is not known for the support it provides. While it might be okay to sleep on once in a while, long-term use could lead to back pain and stiffness. Without adequate support, your spine will be out of alignment, and so you won't have a restorative sleep.

Sleep Number Limited Warranty. Ordinary mattresses tend to need replacing every 8-10 years, but the Sleep Number 360^® smart bed is designed to last 15 years or more. Sleep with confidence, as any warranted repair or replacement is also fully covered the first year, then prorated based on your purchase date.

The “no-hole-deflation” can be caused by overloading

Do not over-exceed the maximum weight capacity of your bed. Also, it does not matter whether people are sleeping or sitting on the mattress, the air mattress will not develop a slow leak if the weight requirement is followed to the later.

Is it normal for air mattress to deflate a little? ›

Air mattresses will naturally lose air over time, and this can be accelerated by temperature changes and other factors. Before you begin trying to locate the source of the leak, fully inflate your air mattress. Then, lay on it for a few minutes, and see if it begins deflating.

The E13 error code indicates that your bed is not online and connected to the SleepIQ^® server. You may see the E13 code if your SleepIQ^® system hasn't been set up or if you have recently made changes to your home Wi-Fi network, such as changing your Wi-Fi network security setting, network name or network password.

Adjusting your Sleep Number setting immediately after getting out of bed can interfere with accuracy while SleepIQ is finalizing your SleepIQ score. If you like to inflate your bed to 100 in the morning, we recommend waiting 20 minutes after you get out of bed.

The formula for inflation adjustment

As we have seen, you can adjust for inflation by dividing the data by an appropriate Consumer Price Index and multiplying the result by 100.

We recommend sleeping at your Sleep Number® setting for two to five nights. If you're not comfortable after that, try adjusting your setting by 5 or 10. Increasing your setting—for example, from 35 to 40—will provide a firmer mattress.

All Sleep Number mattresses come with one or two air chambers. These air chamber(s) use a pump to bring in air that will inflate or deflate the chamber based on your Sleep Number setting. The higher the number (it goes up to 100) the firmer your mattress will be.

It's possible - but not likely - that a mattress can last 20 years. The longevity of your mattress depends on several factors, including how much wear and tear it undergoes and the quality of its parts. Some mattresses, like memory foams and latex, can last up to 15 years, much longer than the average innerspring.

Do Sleep Number Beds Get Mold? Yes, Sleep Number beds do get mold because there's not much ventilation within the mattress, moisture stays in the mattress, and it eventually builds up, causing the mattress to start growing mold. It can trigger allergies, and the company doesn't accept returns for this specific reason.

Sleep Number mattresses come in all standard industry mattress sizes and will fit into traditional frames and furniture sets.

Latex mattresses tend to last the longest, followed by beds made using high-density memory foams or polyfoams. Lower-density foam beds wear out a bit quicker, as do hybrid models. Traditional innerspring beds generally have the shortest expected lifespan, at approximately five and a half to six and a half years.

Does memory foam wear out? ›

A: Yes, memory foam does wear out. Excessive pressure, improper ventilation, and exposure to moisture can all affect the durability of memory foam.

No it is not recommended. Placing a new mattress on top of an old mattress can cause uneven support, poor ventilation, damage to your mattress and a violation of warranty.

Bed sagging can occur in Sleep Number ® Beds when the air chambers are not supported properly on all four sides.

What Are the Symptoms of a Moldy Mattress? A moldy mattress can cause physical symptoms like wheezing, skin rashes, congestion, itchy or watery eyes, a cold or cough that doesn't go away, worsened allergies, or a persistent headache.